FAQs
What is Receptionist Pro?
Receptionist Pro is a virtual receptionist software designed to automate scheduling and Q&A over the phone for businesses. It can interact with customers 24/7, answer complex business-specific questions, schedule appointments, and send text messages, providing a seamless and efficient customer service experience similar to a human receptionist.
What if I need to make changes?
No problem! Whether you need your receptionist to inform callers about a sale or promotion, or a temporary change to your business hours, you have the flexibility to modify your receptionist’s greeting phrase or knowledgebase at any time.
Can Receptionist Pro integrate with existing scheduling tools?
Yes, Receptionist Pro allows seamless integration with leading scheduling tools like Calendly, Vagaro, and Booksy. The AI receptionist can text callers with links to your scheduling portal, enabling them to book appointments directly, thus ensuring that you never miss a call or booking again.
Does Receptionist Pro support other languages?
Receptionist Pro supports multiple languages, including English, Spanish, French, German, Portuguese, Japanese, Mandarin, Arabic, Russian, and Hindi. This bilingual support ensures that businesses can cater to a diverse customer base, improving accessibility and customer satisfaction.
Can I change my plan?
Sure can. You can upgrade or downgrade anytime.
What if I go over my minutes?
Not a problem. If you surpass your plan minutes, you will be billed $0.25/minute.
What is your cancellation and refund policy?
We believe in a no long-term commitment approach. You pay for your subscription on a month-to-month or annual basis, based on your preference. You can cancel your subscription at any time. Once you cancel, you will not be charged again, and your account will remain active until the end of your current billing period. Please note that we do not offer refunds for any payments made prior to cancellation.
What if I need help?
You will be provided with support instructions once you become a customer, which is based on your plan level, however all customers have access to email support.
Do you also offer AI chatbots?
Yes and no. Receptionist Pro is exclusively an AI assistant for your calls. However, for a website AI chatbot assistant, our sister product is called BizBotz and it is the perfect accompaniment to your AI receptionist.